Here in the User Zone you’ll find access to our Getting Started guides, How-to videos, FAQs and much more. Remember, no question is too small which is why it pays to have our uncapped and unlimited Support & Updates package. Call us on 0117 916 7899 to speak to the TechXperts and 0117 916 7892 to renew your Support & Updates.
BuildingWorks comes with our Complete Support package FREE!
When we say complete, you get the whole caboodle.
Dedicated Support Team Champions on hand 9-5 via phone,
instant chat, email and remote login, an online Help Desk with video tutorials and more!
Our mission is to ensure each and every user is able to get the absolute best from their HBXL software products. No problem is too small. We will not rest (Mon-Fri 9-5) in providing consistent, best-in-class support. We will act rapidly to resolve any problems fast and prevent future issues arising, all with a genuine smile on our face. Effective. Consistent. Always there when you need us. You can call, leave a message, email or send a carrier pigeon so don't hesitate to contact us!
Meet your TechXperts
Master the software with a wide range of short video tutorials which look closely at different aspects of the software to aid your understanding and speed up your software usage.
Watch a how to video
Use our FAQ tutorials for getting the most out of your software. The guides provide step-by-step instructions to new, common and popular features.
See FAQ's
We provide different options for anyone who wants it – complimentary Software Skills courses. Plus Group Training Workshops, One to One Training at your office or home, Online Training for short sessions. Contrary to what other software companies may say, we offer training because we know that some people may want it – this does not mean the software is difficult!
See the options
From the moment you become an HBXL software user we are by your side. We’re here, holding your hand, helping you get to grips with your new software until you’re ready to go it alone. And even then we’re at the end of the phone with ongoing support courtesy of your subscription
Our Support Promise in full
We get great feedback on the Business Support Team from customers – no question is too small to ask. If you’d like to get in touch with a query about your software please email the team who are ready to help at support@hbxl.co.uk or call us today on 0117 916 7899.
Contact us